My dishwasher leaves standing water at the bottom and the kitchen sink is slow too. Are they connected?
Yes, most of the time. The dishwasher drains into the same pipe as the kitchen sink, usually through the disposal or a connection on the tailpiece. If that shared pipe is partly blocked, both will slow down, and the dishwasher shows it first because it cannot push water out against the restriction.
Grease, food residue and soap film coat the inside of the kitchen drain and narrow it over time. A garbage disposal can pack ground food into that narrow spot. The result is water that sits in the bottom of the dishwasher after a cycle and a sink that empties slowly.
Safe checks you can do: look at the dishwasher filter at the bottom and clear any food. Check that the drain hose is not kinked behind the machine. If you have a disposal, make sure the knockout plug was removed when the dishwasher was installed. Run the disposal with cold water and see whether the sink drains better. Take off the trap under the sink with a bucket below, and clear what is in it. Skip chemical cleaners, which can damage the dishwasher hose and the disposal.
If the filter and trap are clean and both problems remain, the blockage is further down the kitchen line. A cable machine often clears a soft plug of grease and food. If it returns in a few weeks, grease on the pipe wall is the likely cause, and hydro jetting cleans the wall where a cable only cuts a hole through it. A camera inspection can show a sag, a damaged joint or roots further along.
Stop running the dishwasher and call if dirty water comes up in the sink during a cycle, if other drains in the house are also slow, or if you smell sewage.
If the sink drains fine once the dishwasher is off and the problem is only the machine, the cause may be in the appliance, such as the pump or drain hose, and that is a job for an appliance technician rather than a plumber.
Cost depends on access under the sink, how far the blockage sits, whether a cleanout is available, and how much has to be opened or replaced.
Expert Plumbers Co can connect you with an independent local plumber in Middlebourne, WV when you call (380) 262-9173.
My child flushed a toy, or something solid went down the toilet. What should I do, and what should I not do?
Stop first. Do not flush again, even if the water looks like it is going down. Each flush pushes the object further along, and it can lodge in the toilet's trap or in the drain behind it. Tell everyone in the house not to use that toilet.
If the toilet still drains but the bowl is high, leave it. If it is rising toward the rim, lift the tank lid and push the flapper down, or turn the shutoff valve behind the toilet clockwise to stop more water entering.
What is safe to try: if you can see the object near the bowl opening and it is not breakable, put on gloves and pick it up. Use a wet vac or a closet auger only if you are comfortable with it, because an auger can also shove a hard toy deeper. Be gentle with a plunger. A plunger can free a soft item, such as paper or cloth, but it often wedges a solid piece tighter.
What not to do: do not use chemical drain cleaners, which do nothing to a solid object and make the water dangerous to handle. Do not keep plunging hard, and do not push a coat hanger down the drain, which can scratch the porcelain or drive the object into the pipe wall.
If the object has already gone and the toilet seems normal, watch for slow drains, gurgling or other fixtures backing up over the next few days. A small toy can catch in a bend and collect paper behind it. If the toilet becomes slow, or the same one keeps clogging, the object is probably still in the line.
In that case the plumber may pull the toilet off its seat to retrieve it from underneath, which is often cleaner than cabling into a pipe. If the item is in the drain behind the toilet, a camera can find it and the plumber can retrieve it or push it clear. Cost depends on where it lodged, whether the toilet must be removed, and how much access is needed.
Expert Plumbers Co can connect you with an independent plumber in Middlebourne, WV for this: call (380) 262-9173.
I opened the cleanout and it is full of water. Which side of the cleanout is the blockage on?
You pulled the cap on the cleanout and instead of an empty pipe you are looking at standing water. That tells you something useful. Water sitting in an open cleanout means the blockage is downstream of it, toward the street. The pipe is backed up behind the stoppage, and the cleanout is just a window into it.
The reverse also holds. If the cleanout is dry and you still have backups inside the house, the blockage is upstream, between the cleanout and your fixtures.
The usual causes of a full cleanout are root intrusion at a clay joint, a bellied line that holds water and solids, grease build-up on the pipe wall, or a failed sewer lateral where the pipe has collapsed or shifted. Water that holds steady and drains slowly suggests a partial blockage. Water that rises when someone flushes suggests a full one.
One slow fixture is usually a problem in its own branch line. When every drain in the house is slow, gurgling or backing up, especially the lowest tub or floor drain, the main line is the problem. Gurgling at several fixtures can also mean a blocked vent stack, so mention it to the plumber.
Safe homeowner check: Stop using water in the house. Look at the water level in the cleanout without touching the cap again. Note whether it is rising, falling or steady, and which fixtures backed up first. Keep children and pets away from the area.
Stop running water and call now if sewage is coming up in a shower, tub or floor drain, if the cleanout water is rising, or if you smell sewage indoors. Never loosen a cleanout cap under pressure, because sewage can surge out with force. Do not flush or run the washer while you wait.
A cable machine is often enough for a soft stoppage such as paper, grease or roots in an otherwise sound pipe. Hydro jetting is the better tool when grease or scale coats the pipe wall and a cable only punches a hole through it. A camera inspection is the right step when the blockage keeps coming back, when water stands in the line, or when a bellied or broken pipe is likely.
Expert Plumbers Co is a referral service. We connect you with an independent local plumber in Middlebourne, WV. Call (380) 262-9173.
Tell the plumber the cleanout is full and where it sits. Ask whether they will run a camera after clearing the line and show you the footage. The scope depends on access to the cleanout, how deep the blockage is, whether the pipe is damaged, and whether a repair means digging or a permit.
My bathtub has a lever on the overflow plate and it drains slowly. Where is the clog?
Your tub has a lever on the overflow plate, the one you flip to close the drain, and now the water sits around your ankles. It drains slowly, and you want to know where the clog is. It is usually in one of two places.
Trip-lever drains have a plunger, or a stopper and linkage, that runs down inside the overflow tube behind that plate. A rod and spring connect the lever to the stopper at the bottom. Hair and soap scum wrap around that linkage and build into a mat that restricts the opening, even when the tub looks empty. If the linkage is out of adjustment, the stopper may also sit partly closed, so water slips through a narrower gap than it should.
The second place is the trap below the tub. Most tubs use a P-trap, and that bend collects hair, soap, and grease from bath oils. A clog there slows the whole tub even when the linkage is clean.
If only the tub is slow and the sink and toilet in the same bathroom work, the clog is almost certainly in the linkage or the trap. If the sink, shower and toilet also run slow, or the tub gurgles when another fixture drains, the problem is in the branch or main line.
Safe homeowner check: unscrew the overflow plate, pull out the linkage slowly, and clean off the hair and gunk. Check that the lever lifts the stopper fully. Run hot tap water, not boiling, to flush the drain. Avoid chemical openers.
Stop running water and call now if water backs up in the tub when the toilet or sink is used, if you see sewage, if there is water on the floor or ceiling below, or if a strong sewer smell shows up with the slow drain.
A cable machine is enough for a hair clog in the trap or a short branch. If the tub keeps slowing down, or several fixtures are involved, a camera inspection shows whether the cause is roots, a belly or grease coating the pipe. Hydro jetting is worth considering when the pipe wall is coated rather than plugged.
Expert Plumbers Co is a referral service. We connect you with an independent local plumber in Middlebourne, WV. Call (380) 262-9173.
Ask the plumber whether the clog was in the linkage, the trap or further along, and whether the stopper needs replacing or adjusting. If the tub sits over a finished ceiling or is set in tile, ask how they plan to reach the trap. The scope depends on access, the parts or materials needed, how much has to be opened up, and any permit or code requirement.
The plumber wants to pull the toilet to reach the line. Why would they do that?
You called about a slow drain, and now the plumber says the toilet has to come off the floor. It is actually a common and sensible move, and it is often the cleanest way in.
A cable or jetting hose needs a way into the line. The best entry is a cleanout, a capped pipe fitting on the main drain. Many houses do not have one, or it is buried, painted over or blocked by a wall. Without a cleanout, the toilet is usually the best access point in the house. Pulling it exposes the closet flange and gives the plumber a short, straight shot into the closet bend and then into the main. Going in through a sink or tub means tight turns and a trap, and the tool may never reach the real problem.
It matters most when the blockage is past the branch lines. Roots at a clay joint, a belly holding water, or grease further down the main sit well beyond the bathroom. A straight path lets the cable or jet hose get there with enough control to clear it and, if a camera is used, to see what the pipe looks like.
Think about whether it is one fixture or the whole house. If only the bathroom sink is slow, the plumber should work at that sink. If the toilets gurgle, the tub backs up and a floor drain bubbles, the problem is in the main, and pulling the toilet is a reasonable way to reach it.
Safe homeowner check: look in the basement, crawl space or outside wall for a capped cleanout fitting on the main drain, and tell the plumber where it is. Do not pull the toilet yourself unless you are comfortable with it. The bolts can seize, and the bowl is heavy.
Stop running water and call now if sewage is coming up in a tub or floor drain, if the toilet is overflowing, or if you smell sewer gas.
A cable machine is enough for a simple clog near the closet bend. Roots, a belly or heavy build-up usually call for a camera inspection first, and hydro jetting to clean the pipe wall.
Expert Plumbers Co is a referral service. We connect you with an independent local plumber in Middlebourne, WV. Call (380) 262-9173.
Ask the plumber if a cleanout will be added so the next visit does not need the toilet pulled. Also ask about the new wax ring and any damaged bolts or flange, since the toilet must be reset and sealed afterward. Scope depends on access, parts, the condition of the floor around the flange, and any code requirement for adding a cleanout.